T: 071 9620005
F: 071 9621982
Call Back Service
The Customer Services team endeavour to answer your calls as quickly as possible but frequently receive a large number of calls and depending on the nature of the call, it can take some time to resolve.
In the event that you on hold for over 1 minute you will be asked if you would like a Call Back, this is an excellent service and instead of being on hold, a member of the Customer Services team will call you back as soon as someone becomes available
Follow Leitrim County Council on our Facebook & Twitter Accounts to keep up to date with the Council's activities across all of our service areas.
Leitrim County Council,
Áras an Chontae, St. Georges Terrace,
Carrick on Shannon,
Directions to Leitrim County Council
On Line Enquiries
Leitrim County Council has developed an on-line Customer Enquiry Form for members of the public to contact us direclty via our website. Your enquiry can be logged on the online form and will then be referred to a member of our Customer Services Team.
The Customer Services team will acknowledge your enquiry and provide you with a response or alternatively, refer it to the relevant Department for a response Customer Enquiries Online Form
Customer Care Charter and Complaints
The delivery of high quality services, tailored to meet the needs of all our customers, is one of Leitrim County Council’s core objectives – this quality service includes not only the level and quality of service given to our customers, but also the quality of our decision making processes, the efficiency and effectiveness of our operations, the standard of our facilities and our ability to adapt in an ever-changing and increasingly complex environment. Please Click Here for more details of our Customer Care Charter and Customer Complaints Proceedure.
Leitrim County Council has a designated Media Liaison Officer to respond to media enquiries. Where possible the nature of your enquiry should be submitted by email with the details requested or alternatively you can provide the details in person or by telephone. Your enquiry will be acknowleged by the Media Liaison Officer and a formal response will issue as soon as possible. While every effort will be made to respond to your query in advance of a deadline it should be noted that realistic response times should be provided in order to collate the data/information requested and to prepare a response setting out the Council's position on the matter. The contact details for the Media Liaison Officer are as follows:
Media Liaison Officer
Leitrim County Council
T: 071/9620005 Ext 104
Freedom of Information Requests
Requests for Freedom of Information requests should be directed to the Freedom of Information Officer. Details are as follows:
Freedom of Information Officer
Ms. Ann Warnock,
Leitrim County Council
T: 071/962000 Ext 151
Important Areas and Contacts
Department Contact Inforamtion
Fire & Civil Defence
Library Locations & Opening Hours