Customer Services
Our Customer Services Desk including Motor Tax in Áras an Chontae, Carrick-on-Shannon is open for unscheduled public access from Monday to Friday between the hours of 10am and 12 noon. Services outside these hours by appointment only.
Access to the Planning and Housing Office is by appointment only.
Please Phone 071 9620005 for appointmentsor email: customerservices@leitrimcoco.ie
In line with best practise and recommend HSE guidelines, where face to face meetings are facilitated, we kindly request that a face mask or covering is worn.
Correspondence (excluding cash) can be sent to the Council at:
Leitrim County Council
Áras an Chontae,
Carrick-on-Shannon
County Leitrim
N41 PF67
Community Services
Covid-19 Support Line
The Leitrim COVID-19 Community Response Forum telephone and email support service continues to provide support to at risk or vulnerable people who need assistance during this current period of the emergency. If you are one of these people and you need assistance with practical matters such as: collecting medical and food supplies, need transport to attend a medical appointment or another need, please contact our dedicated help line number: 071 9650473 or freephone 1800 852 389 between 9am-5pm 7 days per week. The helpline can also be emailed at covidsupport@leitrimcoco.ie
This service is being provided at county level in cooperation with a range of public agencies, NGOs, local groups, sports clubs and others.
Finance
COVID 19 Waiver of Commercial Rates 2020
A 100% waiver of commercial rates applies for a 6 month period from 27th March 2020 to 27th September 2020 to all ratepayers except a small number of categories. The waiver will be applied as a credit in lieu of rates for the 6 month period covered in 2020. Further information is available here.
Customers wishing making to make payments should do so by online bank transfer if possible. We can also accept Debit/Credit card payments by telephone. Payments can be made using the postal service, bank draft using cheque or postal order. Please contact our Finance Dept. on 071 9620005 for a range of payment facilities.
Motor Tax
The Motor Tax office in Áras an Chontae, Carrick-on-Shannon is open for unscheduled public access from Monday to Friday between the hours of 10am and 12 noon.
We recommend the use of the online service www.motortax.ie, as the preferred means of renewing your Motor Tax during the current crisis, if at all possible. Your PIN for this service is the last 6 digits on the top right corner of your Vehicle Registration Cert (logbook).
Motor Tax applications can also be accepted by post, or hand delivered to our post box at the lower ground floor at Áras an Chontae. Queries will also continue to be taken by phone at 071 9620005 or by email at mtax@leitrimcoco.ie
Housing
Staff in our Housing section can be contacted by telephone at 071 9650426 or by email at housing@leitrimcoco.ie
Homeless Services
Homeless services can be accessed through the regular customer service channels during office hours.
Social Housing and HAP Applications
Social Housing and Housing Assistance Payment applications will be accepted at our Customer Services Desk Mon-Fri ( 10am- 12noon) or by post or through the post box located at the lower ground floor at Áras an Chontae, Carrick-on-Shannon, Co. Leitrim. Urgent applications will be prioritised for processing.
Local Enterprise Office
The Local Enterprise Office continues to operate, providing the following services:
· Client Enquiries.
· Professional Mentoring Services
· Micro Finance Ireland Loan Facilities.
· Trading Online Grants
· Online Training Courses
· LEAN Initiatives.
· Business Information on all supports available during the COVID 19 crisis.
Further information is available on our website at www.localenterprise.ie/Leitrim or contact the office by telephone at 071 9650420 or by email at info@leo.leitrimcoco.ie
Planning Services
Planning applications can be submitted by post, hand delivered at our Customer Services Desk between 10 am and 12 Noon (Mon-Fri) or to our post box at the lower ground floor at Áras an Chontae.
Planning applications can be viewed online on our website at http://www.leitrimcoco.ie
Access to the planning Office is by appointment only. To make an appointment please contact us by telephone on 071 9650450, or by email at planning@leitrimcoco.ie
Fire & Emergency Services
The Fire Service continue to respond to calls via the 999/112 system. Submission of Fire Safety Certificates and Disability Access Certificates will continue to be accepted by post or preferably by email – fireoff@leitrimcoco.ie . The building control management system (BCMS) will remain available for the submission of Commencement Notices/ 7day notices and compliance on completion certificates.
Water Services
Under an agreement with Irish Water, our staff continue to provide a full service in terms of water supply, wastewater treatment, maintenance of the system.
Libraries
The library in Carrick-on-Shannon is open for a browse and borrow service with a duration of 15 minutes per user. IT services are also available in Carrick-on-Shannon library with PC use , printing and photocopying available, Due to current HSE guidelines on social distancing we are currently limiting the number of people gaining access to the library at any one time. For more information contact Carrick-on-Shannon library on (071) 962 0789
Manorhamilton and Ballinamore libraries are operating a contact and collect service. To avail of this service please phone: Ballinamore – (071) 9645582; Manorhamilton - (071) 985 6180 Carrick-on-Shannon (071) 962 0789, or email leitrimlibrary@leitrimcoco.ie
We are working on putting measures in place that will facilitate the re-opening of other libraries in the coming weeks.
For any other queries in relation to the Library service please phone Ballinamore library at (071) 9645582.